Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Sizing System Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Service Background
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
